Frequently Asked Questions
Q: What locations do you provide service to?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Q: Why Choose First Look Rental?
Quality and Style: Our furniture collection is meticulously curated to ensure exceptional quality and contemporary style, allowing you to create impressive and memorable spaces.
Flexibility: We offer flexible rental periods to accommodate your event's duration or staging project timeline, allowing you to focus on what matters most.
Reliable Delivery and Setup: Our experienced team will handle the delivery, setup, and pickup of the furniture, ensuring a seamless and hassle-free experience for you.
Competitive Pricing: We believe in providing outstanding value for your investment, offering competitive pricing options without compromising on quality or service.
Customer Satisfaction: Our priority is your satisfaction. We are dedicated to exceeding your expectations and ensuring that you are delighted with our furniture and service.
Q: How far in advance should I book the furniture for my event or project?
We recommend booking your desired furniture as early as possible to ensure availability. Popular dates and items tend to book quickly, so it's best to secure your rental well in advance. Contact us to discuss your specific timeline and requirements.
Q: Do you offer delivery and setup services?
Yes, we provide reliable delivery and setup services for your convenience. Our experienced team will handle the logistics of delivering the furniture to your specified location and set it up according to your requirements. Delivery fees may apply based on the distance and complexity of the setup. Please contact us for more details.
Q: What is the rental duration for the furniture?
We offer flexible rental periods to accommodate your specific needs. Whether you require furniture for a few hours, a full day, or an extended period, we can tailor the rental duration to match your event or project timeline. Contact us to discuss your rental duration requirements.
Q: What happens if I need to cancel or modify my rental order?
We understand that plans can change. If you need to cancel or modify your rental order, please notify us as soon as possible. Cancellation and modification policies may apply, and fees may be incurred depending on the timing and extent of changes. Our team will work with you to find the best possible solution.
Q: Is there a minimum order requirement?
We do not have a minimum order requirement. Whether you need a single item or a complete furniture package, we are here to accommodate your needs and provide the necessary support to create your desired space.
Q: Do you offer discounts for long-term rentals
Yes, we offer discounts for long-term rentals. If you have an extended project or recurring rental needs, please reach out to us to discuss the details, and we will provide you with a customized quote based on your requirements.
Q: What happens if there is damage or loss to the rented furniture?
We understand that accidents can happen. In the event of damage or loss to the rented furniture, please notify us immediately. We will assess the situation and discuss the appropriate steps to resolve the issue, which may include repair or replacement fees. The details are also further outlined in the rental agreement upon booking.
Q: How do I make a payment for my rental order?
We accept e-transfers. Details regarding payment and instructions will be provided during the rental process. If you have any specific payment-related questions or concerns, feel free to reach out to us.
If you have any additional questions or require further information, please don't hesitate to contact us. Our friendly team is here to assist you and ensure your rental experience with First Look Rental is exceptional.